Pre Purchase Car Inspection Report - FAQs
We are a pre-pay service. You pay for the inspection when you place your order. If the vehicle sells before we dispatch an inspector, we will put your order on hold and you can use the amount paid towards inspection of another vehicle.
Our technicians apply to become a member of the POMCAR network. Each tech has specialized experience in specific makes and models and has been assigned to inspect vehicles within a designated region. Each tech in our network has been subject to a background screening to ensure that both their formal training and work history satisfy our standards.
We do not inspect any trucks above Class 7. We can accommodate inspections such as a Ford F-750, RAM 3500 and Mercedes Sprinter vans depending on tech experience.
No we do not inspect auction or salvage vehicles as our techs are not able to perform a proper inspection and often do not have member access to a salvage yard or auction group.
Yes as long as the seller allows a proper road test, the vehicle is roadworthy and the vehicle has current tags or dealer plates.
Our inspector will work with your seller to find out when the repairs to the vehicle will be completed. When the seller notifies the inspector that the vehicle is ready for inspection, the inspector will schedule the inspection for his next availability.
No, we do not allow customers to be present during this inspection. This is to allow our inspectors to do the best work possible. They need to be able to focus on their work with as few of distractions as possible. Remember, our service is designed to help you save time and not have to worry! We'll do all the work here! Just kick back and relax and we'll get your vehicle inspected and write up your report as soon as we can!
You will receive an email with your full report in pdf file format. We do not provide hard copies of reports.
No. We do a pre-purchase inspection. This does not include emissions testing that is required by some states. We do hook up the OBD2 computer to the vehicle if it is 1996 or newer and we will report on any codes found. If you require an emissions test, you will need to contact your DMV.
We are a mobile service so our inspectors do not have a way to bring a lift with them to do their inspections. Due to this, the inspector will look under the vehicle using their camera and mirrors. The inspectors are able to see everything under the vehicle that they need to see without a lift.
Yes. On hybrid and electric vehicles, we hook up the OBD 2 computer to the vehicle to monitor for any issues regarding the charging system, as well as everything else that we already are looking for during the inspection. If the vehicle is a hybrid, we check to make sure that the battery is taking a charge, and to make sure that the vehicle is switching between the hybrid and gas engine systems without issue. On electric vehicles, we check to make sure that the vehicle is operating without issue on the road test, and that battery is not losing its charge faster then normal.
Inspections are typically completed within two business days, depending on the inspector's schedule, the seller's schedule, and the weather. Inspections that are completed on Friday will have the report reviewed on Saturday morning, starting at 8:00 am. We do our best to complete inspections by the next business day as long as the seller makes the car available for review and the inspection is ordered early enough the day before. Our hours of operation are M-F 8:00 to 5:00 Central time. Occasionally, the seller's schedule, the inspector's schedule, or the weather may cause a delay. Please note we cannot guarantee a date of an inspection due to factors outside our control. Customers are encouraged to plan accordingly and make arrangements to hold a vehicle if necessary. We have a better chance of getting the inspection done faster, the sooner you place your order. We do not schedule inspections on weekends.
Because we strive to get inspectors on site very quickly, we begin working on your order immediately. Once your order has been placed we cannot offer a refund. PLEASE BE SURE OF YOUR VEHICLE BEFORE PLACING YOUR ORDER. If your vehicle sells before we dispatch an inspector, we will put your order on hold and you can use the amount paid towards inspection of another vehicle. If you purchase a vehicle before we can get to it, we will not offer a cancellation for a refund.
Yes. Our business hours are Monday through Friday from 9:00 am to 6:00 pm EST. Our website is open to take orders 24 hours a day. If you place your order after hours or on the weekend, we will assign your order to the inspector right away the next business day.
We will check all the lights during the inspection except for the brake lights. The inspector is out doing the inspection by himself and it is hard to press the brakes and be behind the vehicle to check the brake lights at the same time.
Yes. We do check for oil leaks. Unfortunately, sellers can sometimes be sneaky. We have seen instances of sellers power washing evidence of oil leaks off the underside of the vehicle. Due to this, not all oil leaks can be caught.
We do not have a database to run the title through for checking ownership or lien history. This is something that you will need to handle with your seller.
Yes. We do our best to check for these items. It's not always possible to see previous accident or flood damage but we do our best.